- September 2021
Office Associate
MSU Extension
Madison County
Years in position: 2 years, 3 months
Years at MSU: 2 years, 3 months
Burnette Gillum is quick to point out how much she loves her job.
As the office associate in the Extension Service’s Madison County office, Gillum coordinates day-to-day office activities supporting the agents in their daily work. She is responsible for various clerical tasks, including answering phone calls, handling mail, maintaining files, scheduling meetings, proctoring tests, keeping office supplies stocked, and greeting customers who visit the office.
Her favorite aspect of the job is interacting with clients and making sure they get what they need.
“I have a passion for helping others meet their needs,” she said. “There is no better feeling than when your customers are happy.”
Gillum said she knows anyone who enjoys learning and helping others will fit right in working for the Extension Service.
“Everyone who works for Extension is essential when it comes to helping people understand Extension’s mission, goals, programs and accomplishments,” she said. “We offer research-based, educational programs on a wide variety of topics that help people in their everyday lives. We work in a family-oriented, stable environment that allows staff members and volunteers to achieve their full potential while serving others.”
Gillum has been married for 39 years and has two sons. Their oldest is in the U.S. Navy, and their youngest is a junior at MSU majoring in mechanical engineering. They are expecting their first grandchild – a baby girl – in December!
